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Checklist
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Suggestion for improvement
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Organization
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The e-mail is
brief.
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The main point of
the message is concisely defined in the Subject field.
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The purpose is
stated at the beginning of the e-mail.
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The reader's
expected action is stated clearly in the beginning of the e-mail.
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The most important
piece of information is at the beginning of the content.
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If content is
long, it is organized with formatting techniques, such as lists and
graphics.
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Sentences are
short.
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Paragraphs are no
more than five or six sentences.
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Content
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Clear
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Accurate
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Free of emotion
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Writing Style
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Free of wordiness,
redundancy, intensifiers, inflated language, and delayers
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Uses positive
forms, expresses action through verbs instead of nouns, uses active voice,
and avoids adverbs and verbs that use prepositions
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Reply Format
If this e-mail is
a reply, consider the following:
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Has the
appropriate reply option been chosen for the intended audiences?
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Does the e-mail
contain an attachment? If so, is it necessary to include the attachment in a
reply? Would it be more appropriate to share the changes to the attachment
in a shared database?
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